|WHAT TYPE OF PIGMENTATION DOES SUPERFADE TREAT?
||Many women suffer from some form of hyperpigmentation. This can take the form of age spots on the backs of hands and dark marks on the face, hormone marks, or just uneven pigmentation. These marks are usually distinguished as flat, brown marks on the surface of the skin.
|HOW DOES SUPERFADE WORK?
||Superfade Cream and Face Creams contain hydroquinone, which disables the melanocytes that produce melanin which move to the surface of the skin to produce age spots. The disabling action stops the movement of melanin and therefore can help fade flat, brown marks on the skin's surface.
|DOES IT CAUSE COMPLETE LOSS OF PIGMENT?
||No, it disables only some of the melanocytes that produce pigment but not all, and hence just fades brown marks back to your normal skin colour.
|CAN SUPERFADE TREATMENTS BE APPLIED ALL OVER?
||Superfade Cream and Face Cream should be applied only to the area to be treated to reduce sensitivity reactions on surrounding skin. Superfade Face Cream is also available in a 20ml tube with a soft silicone applicator tip for easy and precise application to small areas. This applicator helps to avoid unnecessary irritation of the surrounding “normal” skin.
|WILL SUPERFADE FADE SURROUNDING SKIN ALSO?
||Superfade should only be applied to the dark, age spots, not the surrounding "normal" skin. We understand that this can be difficult, but it sometimes results in the surrounding skin also becoming a little lighter and the age spot appearing darker before it fades.
|WHAT IS THE PH LEVEL?
||Approximately 2.9 - 3.3
|DO I NEED A SPECIAL CLEANSER?
||It is best to use a gentle, soap-free cleanser, e.g. John Plunkett’s Facial Cleanser or NS Sensitive Skin Cleanser.
|WHAT IS THE DIFFERENCE BETWEEN SUPERFADE CREAM & FACE CREAM?
||Superfade Cream is primarily used to treat pigmentation on the hands and body.
Superfade Face Cream has the same levels of proven active ingredients as Superfade Cream, however Superfade Face Cream is designed especially for the face. Superfade Face Cream is appropriate for treatment of facial pigmentation and also comes in a 20ml tube with a soft silicone applicator tip for easy and precise application to dark marks on the face.
|HOW LONG BEFORE I START TO NOTICE A DIFFERENCE?
||Superfade Cream and Face Cream work gradually and results should be evident after 6 weeks. Superfade Accelerator can be used to increase the speed of treatment (apply first).
Superfade Cream or Face Cream should be used 3 times a day (morning, afternoon/evening and before bed). As the pigmentation has usually developed over a long period of time, and hydroquinone works by disabling melanin-producing melanocytes deep in the skin, results are usually seen in 6-8 weeks.
|WHAT IF I DON’T SEE AN IMPROVEMENT?
||Fading is gradual, and can take several months. If fading is not evident after 3 months, ask your doctor for advice.
|AN SUPERFADE MAKE MY PIGMENTATION APPEAR DARKER?
||Superfade should only be applied to the dark, age spots, not the surrounding "normal" skin. We understand that this can be difficult, but it sometimes results in the surrounding skin also becoming a little lighter and the age spot appearing darker before it fades. The fading process does take some time, so we would suggest that you continue using Superfade, being careful in its application. Results should begin to appear after 6-8 weeks. However, if the pigmentation does not fade within 3 months, we would suggest consulting your doctor, as the mark may not be simple pigmentation.
Superfade Face Cream is available in a special applicator pack that makes application to only the dark marks easier and more precise.
|CAN SUPERFADE BE USED TO FADE DARK SKIN?
||We do not recommend Superfade Cream or Face Creams for lightening the overall colour of dark skin. Dark skinned people should avoid long term and repeated use as this could result in hyper-pigmentation (darkening) of the skin. This can result in uneven darkening rather than the desired skin lightening.
|WHAT SHOULD SUPERFADE CREAM LOOK LIKE?
||Superfade Cream and Face Cream is white. However it may darken on exposure to air, but this does not affect its efficacy. All Superfade products should be stored under 25 degrees C in a cool, dry place.
|CAN SUPERFADE BE USED TO FADE FRECKLES?
||Freckles can be very stubborn as they have usually been evident for a long time. We have found that the best results occur when Superfade Cream or Face Cream is used 3 times a day for at least 6-8 weeks. Superfade Accelerator may also help. Accelerator prepares the skin and can make the treatment time of Superfade Cream or Face Cream shorter.
Since pigmentation and freckles are aggravated by sun exposure, it is very important to protect your skin against further damage by using an SPF30+ sunscreen.
Superfade UV Day Shield SPF30+ is a facial moisturiser and broad spectrum sunscreen.
|CAN SUPERFADE BE USED TO FADE SCARS?
||Although Superfade is not primarily designed for scaring, we have heard of some good results from using Superfade for the pigmentation caused by scaring.
|CAN SUPERFADE BE USED DURING PREGNANCY AND BREASTFEEDING?
||Superfade Cream and Superfade Face Cream are Pharmacy Medicines. While there is no specific data regarding pregnancy or breastfeeding, we recommend that application of the creams should be avoided during pregnancy and breastfeeding except when applying to very small areas or as directed by your doctor.
|CAN I USE MAKEUP OVER SUPERFADE FACE CREAM?
||Yes. Firstly apply Superfade Face cream to the specific area, then UV Day Shield to exposed skin on the face, neck and chest. Then apply makeup. Wait a minute or so between each step for absorption.
|WHY CAN’T I PURCHASE SUPERFADE CREAM OR SUPERFADE FACE CREAM ONLINE?
In Australia, Superfade Cream and Superfade Face Cream are Pharmacy Medicines and therefore can only be sold by registered Pharmacies in the Australia market, therefore is unavailable to purchase online. We are also unable to send out samples of this product.
If you are trying to purchase internationally, please register for a log in and send us an email at email@example.com so we can set you up to purchase for delivery overseas.
|MY SUPERFADE HAS CHANGED COLOUR, IS IT OK?
||When manufactured, Superfade Cream is white and creamy. It can darken on exposure to air, but this does not affect its efficacy. All Superfade products should be stored under 25°C in a cool, dry place.
|DOES SUPERFADE CREAM OR SUPERFADE FACE CREAM CONTAIN A FRAGRANCE?
||No, neither of these products contain any fragrances.
|I HAVE HAD A REACTION TO SUPERFADE, WHY WOULD THIS BE?
||Hydroquinone is a potent active that helps fade unwanted pigmentation by disabling the melanocytes that produce melanin (the brown colouring in your skin). Unfortunately, sometimes hydroquinone can irritate skin, and this is more likely on the delicate facial skin. You should always test your skin by applying Superfade in a small, discreet area to see if you get any irritation. We have found that many people do not do this first. If the test area is OK after a couple of days, then start applying Superfade to the larger area. If you do experience a reaction please contact us by phone or email.
|IS THERE ANY ANIMAL TESTING FOR SUPERFADE?
||Whenever we can, we avoid ingredients that have tested on animals and we do not conduct any animal testing ourselves. However Superfade is a Pharmacy Medicine and this approval process generally requires extensive testing, which may have included animal testing. Superfade was originally approved for the Australian market over 25 years ago when tests would have been conducted under very different social and scientific conditions. We understand and appreciate the personal stand on this issue, but we are unable to confirm that no ingredients in Superfade have ever been tested on animals.