i had extremely bad cracked heals and hands. My heels were that bad they bled, I went to a specialist who prescribed Vaseline and wrapping of heels. called into my chemist and was talking to the pharmacist who recommended this cream. I have never looked back, every now and then I try another cream on the market but I have always come back to this cream. The only complaint I have is national pharmacy doesn't sell it anymore so I was delighted to find it on line. I would recommend anyone who has dry skin this product. give it a couple of weeks, and you don't need lots. Here in SA I couldn't find the pump bottle which makes it easier.