Shipping policy

Please Note**

We're doing our best to get your orders to you as quickly as possible, however, due to increased volumes our delivery partners are experiencing some delays- so you may notice your order takes a little longer than usual to reach you.

Our Free Delivery is valid on:
•  Orders over $49.99* - excludes 1L Sorbolene products. If you add these items to your order that is already over $49.99 you will be charged freight.
•  For delivery in Australia
•  And not valid with any other promotions or discount codes
•  Not available during major sales (eg Mothers Day, Black Friday)
•  Not available for Friends & Family pricing

 SHIPPING

COVID 19 has posed some issues shipping internationally. As such we are only shipping to New Zealand for international orders. We will update this information once we can ship normally again. 

We can normally ship to most addresses in the world. However, some products have restrictions on where we can send them. Please check customs for your country see if this is restricted in your country before adding to your order.

When you place an order, we will estimate shipping and delivery dates for you, based on the availability of your items and the shipping options you choose.

Please also note that the shipping rates are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up. 

STORE PICK UP
Store pick up is available for those that live in the local area and are happy to come and collect their package from our office in Warriewood, Sydney Australia. Please note we will email you once it's been packed and available for collection.

Collection is available between 9am to 3pm Monday to Friday.

SHIPPING ESTIMATOR
We include a shipping estimator on our cart page, however, this is only an estimation and exact freight will be calculated when you place your order.

INTERNATIONAL ORDERS

COVID 19 has posed some issues shipping internationally. As such we are only shipping to New Zealand for international orders. We will update this information once we can ship normally again.

Some items are restricted in some countries. Please check customs for your country see if this is restricted in your country before adding to your order.

Plunkett’s orders are processed on business days (Monday to Friday). We do not dispatch during weekends and NSW Public Holidays. All orders are shipped from our Sydney, NSW warehouse.

Allow extra time during peak delivery times: The holiday season and NSW public holidays.

International delivery cost varies. Delivery cost can be estimated by using the Postage Calculator at the checkout.

All prices, shipping and handling charges do not include relevant customs duties or taxes that may be incurred and charged by Customs Services in the destination country. These charges need to be paid by the customer. Please check with your local Customs offices for further details.

Plunkett’s has no control over International Customs rules and regulations and takes no responsibility for checking import requirements, restrictions and fees, this is the responsibility of the Customer.

Plunkett’s has no control over International Postal Operations and as such, takes no responsibility for damaged items or items claimed to be missing. We will not refund any International orders where such claims are made. We recommend such claims are placed with your local customs and or postal service. You can check our shipping policy (link is in our footer) for more information.